When It Comes to Your Health, Only the Best Will Do Picture

When It Comes to Your Health, Only the Best Will Do

Guaranteeing Prompt Access to Care from Reputable Medical Providers Picture

Guaranteeing Prompt Access to Care from Reputable Medical Providers

When is it an ideal time to hire a care manager?

Determining the opportune time to retain a care manager depends…
Read More

What can a care manager do to help my mom with a dementia diagnosis?

A care manager can play a vital role in assisting your mom after a dementia diagnosis. Here are several ways…
Read More

What is an executive physical? How can a care manager help me?

An executive physical, also known as an executive health examination, is a comprehensive medical assessment designed…
Read More

How can a care manager help coordinate surgery in the United States for a Canadian?

In Canada, where a publicly funded healthcare system is in place, some individuals opt to seek medical …
Read More

Patient Advocate & Concierge Services

Have you or a loved one been diagnosed with a serious illness?

Do you need guidance for your medical needs or prevention or for your loved one?

Do you need help accessing quality services at home, scheduling appointments, having proper follow through and keeping track of all details of your case?

If so, then you need a true Patient Advocate! Whether you or a loved one, are facing a serious diagnosis or condition, navigating the complex healthcare environment may be challenging.  We take on the burden of these time sensitive challenges, quickly delivering the resources and access you need. Allow us to serve as your personal health advocate.

Assisting Patients with Access to Quality & Most Cost-Effective Medical Services and/or Treatments

At H.O.P.E., Helping Our People Everywhere, we take on the burden of these care challenges and provide you with the resources and access you need ASAP! We serve as your personal health advocate and provide the guidance you need.

If you’re caught in the trap of overthinking and constantly worrying about the well-being of a family member, enlisting the services of a professional care manager can provide you with the reassurance you need for effective care coordination. Whether you reside nearby or at a distance, a care manager enables families to consult with specialists who can maximize insurance utilization and assist in navigating diverse care choices. We assist families in adapting, managing and finding care solutions with the client’s health and safety as our top priority. 

As care managers, we evaluate the physical, psychological, and social needs of patients, design personalized care plans, facilitate the coordination of services and resources, monitor patient progress, and deliver education and support to both the patient and family.

Creating a Proactive Aging in Place Strategy 

Engaging a care manager offers the advantage of a proactive aging-in-place strategy. With over 20 years experience in care coordination and Patient Navigation certifications, our care management team foresighted and prudent approach provides an additional level of expert care, mitigating the potential for avoidable hospitalizations.

International Care Management

Whether you’re seeking international medical tourism or in need of medical treatment in the United States, H.O.P.E. Care management can help! Hiring a U.S.-based care manager can be beneficial in coordinating medical treatment / surgery in the United States, as we can navigate the complexities of the U.S. healthcare system and provide personalized assistance throughout the process.

patient advocate care management geriatric patient navigation service

Geriatric Care

In close collaboration with families, our highly skilled team provides guidance during times of uncertainty. We educate families of their loved one’s health care rights and options in a supportive, unbiased way. Our expertise enables families to make well-informed decisions and take actions that ensure the delivery of high-quality care and an improved quality of life for their loved ones.

Executive Physicals

Early Detection and Prevention: By conducting comprehensive screenings and assessments, executive physicals aim to detect health issues at an early stage when they are more easily treatable. This proactive approach to health care can help prevent the development of chronic diseases and reduce the risk of serious complications in the future.

Frequently Asked Questions

Why do I have to fill out the registration and sign the consent form?

Here in the U.S., we have to abide by HIPAA law which is to protect patients and their confidential information. Without this form, we cannot assist you.

Most of your institutions seem to be outpatient centers, meaning not in a big hospital, why?”

Yes absolutely! we try our very best to keep you outside of a hospital for services which can be accessed through an outpatient center, because their costs are usually exuberant. Here in the U.S., hospitals get the right to charge patients up to 10X more than an outpatient center simply because they have a big overhead (costs to maintain the hospital) thus they pass those exuberant costs onto the patient and are justified to charge so. For example, a simple diagnostic test can cost up to 10X less in an outpatient center vs. a hospital and the quality are at par and at times, superior to a hospital but yet and still they are justified in charging so much more. Same goes for any other treatment. Many patients do not know this information and get caught paying exuberant amounts for routine services.

I am a caretaker, family and my mom/dad has been diagnosed.  We want to come to U.S. for treatment but do not know where to start or even if we need to leave our country for treatment of this diagnosis?”

Whether you are the patient or you are caring for family and parents who is faced with a serious diagnosis or condition, navigating the complex U.S. healthcare environment can be challenging. We take on the burden of these challenges to deliver the resources and access you need when you need them. However, even before providing you with options here in the U.S., we would assess which specialist(s) and/or treatment(s) is available in your country. We always provide you with options at home first and then also options here in the U.S. Based on our experience and knowledge of what's available in your country, we can guide you. If you do not have a particular service/treatment optimally available, then we provide you with our services here which are:

  • Serve as your personal health advocate
  • Access to have your case reviewed by specialists to guide you. Specialist Second Opinion: we have standing relationships with specialists, which enables us to connect individuals with quality treatment options for a specific medical need.
  • Organize and expedite your appointment(s).
  • Access to great discounts to cost for service(s) and treatment(s).
  • Medical Record Management: As appropriate and with patient consent, we will gather, organize, and transfer relevant medical records in advance of an expedited appointment.
  • Access to all your medical records.
  • We communicate with your medical team(s), home country and abroad, have them kept abreast of your case.
  • We assist patients with understanding their medical options, their bills and their care.
  • We liaise with your insurance company, when permitted, to access authorization(s), coverage details.
  • We attend appointments and follow-up with patient, a patient navigator, when needed.
  • Provide assistance with travel coordination from hotel discounts, transportation, etc.
  • Provide solutions to healthcare challenges.
  • Provide health and wellness service options.

What is an executive physical? How can a care manager help me?

An executive physical, also known as an executive health examination, is a comprehensive medical assessment designed to provide individuals, often executives and professionals, with a thorough evaluation of their overall health. It goes beyond the standard annual check-up, offering a detailed review of one's medical history, a comprehensive physical examination, and a range of advanced medical tests and screenings. What sets an executive physical apart is its customization, as it can be tailored to address an individual's specific health concerns, lifestyle factors, and family medical history. These examinations are conducted efficiently, making them particularly suitable for busy professionals who value their time. Following the assessment, individuals receive personalized health recommendations and guidance, which may include lifestyle adjustments, preventive measures, or referrals to specialists if any health issues are identified.

In the context of an executive physical, a care manager can offer valuable assistance by facilitating various aspects of the process. First and foremost, they help you assess your healthcare needs and objectives, ensuring that these goals are effectively communicated to the healthcare provider. Care managers can recommend reputable healthcare providers or medical centers offering executive physical programs, aligning your choice with your specific requirements. They work with you to customize the executive physical to address your individual health concerns, acting as intermediaries with the healthcare provider to ensure that the examination is tailored to your unique profile. Care managers also assist in preparing for the examination, helping you understand any pre-test requirements and ensuring that all necessary paperwork is completed.

During and after the executive physical, care managers facilitate communication between you and the healthcare provider, ensuring that all your inquiries and concerns are addressed. They play a crucial role in helping you comprehend the examination results and the recommendations provided. If any health issues or concerns are identified during the assessment, care managers can assist in developing a follow-up plan, coordinating appointments with specialists, and supporting you in adhering to any treatment or lifestyle modifications recommended by the healthcare provider. In essence, a care manager serves as a dedicated advocate and facilitator throughout the executive physical process, enhancing its effectiveness and ensuring that it aligns with your health goals and well-being.

I just received a serious diagnosis/illness. What do I do? What are my options? How much is this going to cost?

These are typical questions. We are here to help you. You can contact us at our phone # listed, however the most efficient way for us to help you is by asking your doctor for a copy of your diagnosis and all the medical records associated with your case. You can e-mail or fax this info to us with a summary of how you were diagnosed, dates and any treatments you may have been on (in your own words is fine, it gives us a background of your case). We will then have it reviewed by specialists through our network of providers. It only takes 1-2 days to get an opinion. Once they review, we will have treatment recommendation and option(s) together with costs. We work rather quickly so the quicker you get us your medical records, the quicker we can assist you. Please note that without medical records, we will still speak to you but cannot guide you much onto next steps. When you call us, we will advise this first, to get a copy of your medical records.

How We Can Help You

Wellness-Focused Preventive Care

Preventative care management with HOPE Concierge Services in South Florida and International Services.

patient assistance program for cancer treatment

Patient Assistance Program

Navigating your healthcare journey while dealing with a debilitating illness can be overwhelming, but it doesn't have to be that way. Over the years, H.O.P.E. Care Management has explored many avenues of Financial Aid, Patient Assistance Programs, and Grants.

Mental Health Support Services​​

Mindfulness practices can help relieve stress, improve sleep, and reduce chronic pain, blood pressure and symptoms of heart disease. It also has the power to change the way your brain functions. Studies have found that activities such as meditation and yoga increase the number of signaling connections in the brain and provide better control over processing pain and emotions.

We are here as advocates, educators, and facilitators, dedicated to supporting you with care and compassion.

Testimonials